Returns + Exchanges
We hope you like our stuff, but if not, that’s okay too – returns and exchanges are NBD.
First, send us an email (firstname.lastname@example.org) with your Order Number in it. And we’ll get the process started from there.
Here are the details for returns:
- All items must be in brand new, unworn, unwashed and in original condition
- All items must be returned to The Phluid Project within 30 days of the ship date
- Original shipping charges are not refundable
- Invoice must be included in return package
Please note that you are responsible for the cost of return shipping. Items purchased online can be returned to our store in New York City.